Posted March 10, 2022 by Mark Perna
Episode Title: 4 Attitudes That Build Trust
Trust is essential to human relationships, but the pandemic has made it harder than ever for organizations to maintain. Here’s what to do, next on The Perna Syndicate.
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You’re now in The Perna Syndicate—hello and welcome! As quickly as things have been changing, some organizations have found it hard to maintain trust among their different departments. Of course, this isn’t the case everywhere, but it’s worth addressing.
There are four foundational attitudes that make trust possible. First, we have to hope. Believing the best about coworkers, kids, and the future is the only way to make that best a reality.
Second, we have to have an attitude of forgiveness. Dr. Bishop says we must forgive ourselves and those around us for any mistakes, bad days and missteps of the past. Letting go of the past allows space for kindness, progress and even laughter to make its way in.
Third, our attitude should focus on a common good. It’s all about the bigger picture and the common ground we can find—if we look for it. A great example of this is the calling most educators have in common, to make the world a better place through education. Even if we disagree on how this should be accomplished, we can build trust through our shared motives—and build from there.
Finally, we need to assume positive intent. Most leaders want all the best things for their staff and students. Perhaps at the moment they are just trying to survive. If we can assume that their intentions are positive, we can move forward together.
Maya Angelou once said: ‘Do the best you can until you know better. Then when you know better, do better.’” We can all take that to heart.
Tomorrow: are you part of the problem or part of the solution? It’s completely up to you. We’ll talk about it on the next episode of The Perna Syndicate…take care and we’ll see you then!